Frequently Asked Questions

Find answers to common questions about our products and services.

What equipment is available for rent?

Computer ALL IN ONE, LAPTOP, and UPS.

Is there an antivirus program included?

Antivirus software can be rented in addition to the same contract.

Can I rent for less than 3 years?

Cannot be rented for less than 3 years.

Does the rental include delivery and installation fees?

No additional cost for installation and round-trip shipping
**Note: If your organization chooses to rent, you must keep the computer box until the end of the contract. We will conveniently collect the machine back.

Are there any spare computers available if I rent a large number?

There is 1 backup computer for every 30 rented computers.

If your computer has a problem, how can you fix it?

There are many levels of troubleshooting.
For example, if the adapter is broken, we can try using it with other devices. If the power still does not come on, we can request a replacement.

How many days does it take to make a claim?

It usually takes 1-2 days after the problem has been clearly analyzed.

Are there any conditions under which claims are not accepted?

Accidents caused by the tenant or the tenant's employees
**Note: However, in this case, if the tenant wants to purchase additional accident insurance for the notebook, it can be done.

When the contract expires, how do I manage the data in the rental device?

We have measures to permanently delete data from IT equipment after the lease period has expired, so that it cannot be recovered using the Data Erasure method, which is different from Formatting, which can still recover data.

Can I install additional programs on the rented computer?

Yes, but if the program is copyrighted, the installed program is the responsibility of the renter.

Frequently Asked Questions

Find answers to common questions about our company and services.

What equipment is available for rent?

Computer ALL IN ONE, LAPTOP, and UPS.

Is there an antivirus program included?

Antivirus software can be rented in addition to the same contract.

Do you offer internships?

Yes, we offer internship programs for students who are looking to gain valuable experience in the industry.

How can I contact support?

For support inquiries, please reach out to our team through the contact form on our Support page.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers as payment methods.

Frequently Asked Questions

Find answers to common questions about our company and services.

What is your company's mission?

Our mission is to provide innovative solutions to our clients and create a positive impact in the industry.

How can I apply for a job?

To apply for a job, please visit our Careers page and submit your application through the online form.

Do you offer internships?

Yes, we offer internship programs for students who are looking to gain valuable experience in the industry.

How can I contact support?

For support inquiries, please reach out to our team through the contact form on our Support page.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers as payment methods.

FAQs

Find answers to common questions about our products and services.